Welcome to Palisade

This is the documentation portal for Palisade, the email deliverability monitoring and DMARC compliance platform. Whether you are just getting started or looking for a specific feature guide, you will find what you need here.

New to Palisade? Start with the Getting Started guide to add your first domain and begin monitoring.

For DMARC fundamentals, see What is DMARC? or the Guide to Implementing DMARC.

Need help? Email us at support@palisade.email or click the Help button from any page inside the app.

---

Getting Started

• Initial Setup — add your first domain and configure DNS records
• What is DMARC? — understand the protocol and why it matters
• Guide to Implementing DMARC — step-by-step rollout from monitoring to enforcement

Page Breakdowns

Core Pages

• Domains Page — the main dashboard for all monitored domains
• Domain Overview — detailed view of a single domain's health
• Manage DMARC — view and edit DMARC, SPF, and DKIM records
• Groups — organize domains into logical collections

Domain Management

• Senders List — review and manage confirmed email senders
• DNS Records — view current DNS records for a domain
• DNS History — track DNS record changes over time

Hosted DNS

• Hosted DMARC — manage DMARC records through Palisade
• Hosted SPF — manage SPF records through Palisade
• Hosted DKIM — manage DKIM signing keys through Palisade
• Hosted BIMI — configure brand logo display in email clients
• Hosted MTA-STS — enforce TLS encryption for inbound email

Settings

• Organization Settings — configure your organization profile and preferences
• Team Settings — manage team members and roles
• User Profile — update your personal account settings
• Billing — manage your subscription and invoices

Tools

• Toolbox — DNS audit and diagnostic utilities

Integrations

• PSA Overview — how PSA integrations work in Palisade
• HaloPSA — connect HaloPSA for ticketing and billing sync
• Autotask — connect Autotask for ticketing and billing sync
• ConnectWise — connect ConnectWise for ticketing and billing sync

How-to Guides

• Adding and Setting Up a Domain — add a domain and configure its DNS records
• Adding Domains in Bulk — import multiple domains at once via CSV
• Generating Whitelabel Prospection Reports — create branded PDF reports for prospects
• Prioritizing by Score — focus on domains with the lowest security scores
• Prioritizing by Ticket Count — focus on domains with the most authentication failures
• Fixing Email Authentication Issues — resolve SPF, DKIM, and alignment problems
• Locking Down DMARC — move from monitoring to enforcement
• Updating your Hosted DMARC Record — modify settings on a Palisade-hosted DMARC record
• Updating your DMARC Record on your DNS Provider — edit DMARC records directly in your DNS provider